Lead, manage and direct Power Generation after sales business opportunities for Direct and Distributors/Dealers Customers in North and Latin America
Define short
and long-term goals and initiatives to promote and increase penetration in the Power Generation market segments
Contact, manage and provide sales assistance for service products to direct customers and distributors, as well as internal and field personnel
Identify and define new business opportunities and products to establish growth initiatives for service products and services
Resolve customer and distributor issues as necessary to support on-going business as well as generate new business
Evaluate distributor performance against sales goals and take a proactive role to drive improvements
Perform administrative functions such as monitoring and assisting with budget planning, revenue forecasting, approving expenditures, and employee evaluations
Develop, manage and participate in tradeshows and industry events
Track and report on industry trends, business conditions and account status to develop future products and sales
Ensure that parts inventory and training levels are sufficient to provide quality sales and after sales support
Monitor, implement and evaluate mtu 's procedures, policies and agreements to increase customer awareness and compliance
Prepare and present professional presentations to customers, management and staff
Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct
Perform special projects as required
Requirements
Bachelor’s degree in Engineering or Business Management
7 years of applicable experience in support, sales or parts-marketing within after-sales or 10 years of experience in service support, sales or parts marketing within after sales
Ability and willingness to travel domestic and international on short notice, up to 75% of the time
Knowledge of mtu organization (products, policies & procedures)
Knowledge of SAP operating system
Proven, dynamic leader of people
Excellent knowledge of principles and processes for providing customer services
Proven ability to manage large, complex business agreements, negotiations and financial transactions
Proven ability to develop new business and deliver sales results
Strong knowledge of the practical application of systems to analyze and report on stock levels, new parts orders, shipments, and sales of after sales products
Excellent interpersonal skills
Excellent organizational, planning and follow-up skills
Strong problem-solving skills and ability to make decisions with limited information
Excellent oral and written communication skills
Proficient with MS Office Suite
Benefits
health, dental, vision, disability, life and accidental death & dismemberment insurance
flexible spending account
health savings account
401(k) retirement savings plan with a company match