Project Consultant

Role Overview

• Act as a project consultant, leading the understanding of business requirements and proposing end-to-end (E2E) solutions;
• Conduct cross-functional process mapping involving Logistics, Tax, Accounting and IT, ensuring alignment between operations, systems and legal requirements;
• Perform immersion in logistics operations, observing physical and system processes to identify bottlenecks, inefficiencies, risks and improvement opportunities;
• Map and analyze critical logistics processes, including Inventory Management, Reverse Logistics, SFS (Ship From Store);
• PKS (Pick from Store / in-store picking), OMS, WMS and TMS;
• Ensure an integrated view of the flows: order → billing → movement → inventory → transportation → accounting, considering operational, tax, accounting and financial impacts;
• Work with business areas to identify and understand the benefits and gains of each request, including: operational efficiency, cost reduction, mitigation of tax and accounting risks, financial impacts and return on investment (ROI);
• Actively support business teams in prioritizing the backlog of needs, using criteria such as: value and financial gain for Vivo, operational efficiency generated, technical and operational complexity, risks, dependencies and compliance;
• Contribute to prioritization decisions guided by value, financial results and corporate strategy;
• Define the macro solution, ensuring alignment between business, processes and systems architecture;
• Serve as a facilitator between business areas, Logistics, Tax, Accounting, IT teams, vendors and partners;
• Support definition and monitoring of project scope, timelines, costs, risks and dependencies;
• Ensure the quality of deliverables by participating in functional tests, integrated validations and production readiness preparations;
• Ensure that delivered solutions maintain traceability, tax and accounting compliance;
• Prepare documentation of processes, requirements, solutions, expected benefits and executive status updates;
• Seek simple, scalable and sustainable solutions, aligned with market best practices;
• Work with a collaborative, proactive posture and a strong orientation toward value generation and financial results;
• Identify opportunities to apply AI and advanced automation in logistics and retail processes (e.g., demand forecasting, inventory optimization, routing, back-office automation);
• Act as a facilitator for AI adoption by business areas, translating needs into practical and scalable solutions.

Requirements

• Experience in IT project management, from planning to implementation;
• Experience in mapping and redesigning end-to-end (E2E) processes;
• Experience in projects involving Logistics, Retail, Tax and Accounting;
• Solid knowledge of key logistics processes: Inventory Management, Reverse Logistics, SFS (Ship From Store), PKS (Pick from Store), Transportation and Distribution;
• Knowledge of systems: OMS, WMS, TMS; integrations with ERP and tax/accounting systems;
• Experience in analyzing benefits, operational gains and financial impacts of requests;
• Experience organizing and prioritizing backlogs with business teams;
• Knowledge of PMI/PMBOK and Agile methodologies;
• Ability to handle multiple simultaneous demands;
• Excellent communication, organization and stakeholder management skills;
• Strong focus on efficiency, results and financial return;
• Ability to translate business problems into analytical models or AI-based solutions.

Tech Stack

• ERP

Benefits

• Choose the benefits package that best suits you and your dependents via a digital platform with various categories such as Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Health Insurance, Dental and Life Insurance;
• Company mobile phone. Yes, a brand-new smartphone for you!
• Unlimited voice and data plan! Yes, unlimited! On Vivo’s top mobile network, even faster with 5G!
• An exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
• Eligibility for an annual Bonus or PPR;
• Plan your future through our Private Pension plan;
• Have children? You will be eligible for a subsidy to help with school, daycare or nanny expenses;
• Work in an environment that respects your personality, dressing style and way of being, where you can be authentic. #VemdeVocê
• Work remotely up to 2 times per week. #Mobility
• Flexible working hours;
• Enjoy a day off to celebrate your birthday (Day Off);
• Participate in one of the largest corporate volunteer programs to help make a difference in the world;
• Take advantage of our Educational Development Program offering partnerships with educational institutions at discounts, certifications and online courses;
• Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMinhaCarreira
• Access a range of initiatives to improve your physical, emotional and social health! We offer #VivoBemEstar, which encourages our team to adopt healthy habits and a better quality of life! Services include consultations with nutritionists, psychologists, social workers, telemedicine, and much more!