Develop and nurture strong relationships with existing partners.
Be the primary point of contact for client organizations, ensuring exceptional service and support.
Proactively engage with partners to understand goals, challenges, and opportunities.
Monitor client performance and satisfaction, proactively addressing any issues or concerns.
Drive revenue growth through upselling, cross-selling, and innovative partnership strategies.
Ensure contractual obligations are met and compliance standards are upheld.
Collaborate to develop strategic plans for each client, aligning objectives and initiatives.
Identify new partnership opportunities that align with the company goals and market trends.
Analyze market dynamics and competitor activities to inform strategic decision-making.
Leverage data and metrics to measure performance, track progress, and identify areas for improvement.
Facilitate effective communication and collaboration between internal and external parties.
Conduct regular meetings, presentations, and business reviews with clients and internal stakeholders.
Coordinate cross-functional initiatives to deliver comprehensive solutions that meet client’s needs.
Stay informed about industry trends, regulations, and technological advancements relevant to the payments landscape.
Provide insights and recommendations to internal stakeholders and partners based on market intelligence and competitor analysis.

8+ years of proven track record of success in relationship management, preferably within the payments industry.
Strong understanding of payment processing technologies, trends, and regulatory environment.
Exceptional communication and negotiation skills, with the ability to influence and persuade stakeholders at all levels.
Strategic thinker who can identify opportunities, develop actionable plans, and execute effectively.
Results-oriented mindset, focusing on driving revenue growth and achieving business objectives.
Collaborative team player who can work effectively across departments and functions.
Analytical skills to interpret data, identify insights, and make data-driven decisions.
Customer-centric approach with a dedication to delivering exceptional service and value to partners and interacting with C-level executives.
Bachelor’s degree.
25% Travel.

Senior Client Sales Development Manager

Key skills