Preparation, raising and sending of invoices and credit notes; verifying all information calculated correctly, including quantity and rates
Contacting clients for payment resolution
Liaising with internal colleagues regarding queries raised, ensuring a suitable resolution is obtained
Negotiating payment arrangements to reduce aged debt
Resolving payment discrepancies
Maintaining customer accounts and records
Maintaining department mailboxes, providing prompt and professional responses
Producing reports as required and requested
Be confident, outgoing and resilient and be able to establish rapport with our clients and build lasting relationships
Be able to persevere in challenging situations and positively adapt to change
Comply with data privacy and security policies
Undertake ad-hoc duties as required and requested

Competent with Microsoft Office Applications
Excellent communication skills, including verbal and written
Excellent numeracy and literacy skills
High degree of accuracy and attention to detail
Commitment to maintaining a high standard and quality of work and ethics
Able to work independently and as part of a team, openly sharing knowledge and skills
Analytical and able to identify issues, risks and opportunities for doing things differently
Strong organisational skills and ability to prioritise
Flexible to meet varying responsibilities as listed above
Proven working experience in an Accounts Receivable role (Desirable)
Financial transaction experience in a high volume, fast paced environment (Desirable)
Knowledge of Financial Accounting Systems (preferably AX) (Desirable)
Knowledge of Microsoft Dynamics 365 System (Desirable)

Accounts Receivable Administrator

Key skills