Palo Alto NetworksRemote
Principal Product Manager, Services
North Carolina, United States of America
Full Time
3 weeks ago
$171,200 - $276,825 USD
Visa Sponsor
Key skills
Product ManagementCommunicationPresentation SkillsCustomer Success
About this role
Role Overview
- Own the end-to-end lifecycle of the Cortex services portfolio
- Design, build, and launch service offerings for Customer Support, Professional Services, and Customer Success
- Develop comprehensive business cases for new service initiatives
- Lead the end-to-end service introduction process from concept to launch
- Establish and track key success metrics for service offerings
Requirements
- Bachelor’s degree with 8+ years of experience in Services Product Management (or Master’s with 6+ years; PhD with 3+ years)
- At least 3 years focused on Support, Professional Services, or Customer Success
- Demonstrated ability to define service offer strategy and execution plans
- Proven experience leading complex cross-functional initiatives across Product, GTM, Support, Professional Services, Customer Success, and Engineering organizations
- Strong executive communication and presentation skills
Benefits
- Employee benefits information can be found by contacting Palo Alto Networks
- Reasonable accommodations for all qualified individuals with a disability
- Equal opportunity employer
- Diverse workplace