Primary responsibilities initially will be day-to-day technical support of warehouse management systems and automation control systems
Identifies potential issues, recommend solutions, escalate to appropriate level, seeks advice and guidance from within/external to organization
Secondary responsibilities include assisting with design & implementation of WMS/OM/B2B system solutions including process/system design, system & data set-up and configuration, user training, testing, go-live support, and continuous improvement
Works through all phases of the SDLC including, but not limited to, leading focus groups and workshops to discuss requirements, articulate business processes and creating business requirement documents that meet the strategic needs of the supply chain initiatives
Analyzes customer and business partner requirements to understand and apply systems implementation concepts and principles to effectively implement and support inbound, outbound, internal warehouse processes, and transportation systems
Participate in integration meetings with clients to determine system requirements and specifications relative to integration mapping and product configuration
Translates client/business requirements into system requirements, technical specifications, and logical data mappings for integration
Partners with technical subject matter experts to develop the detailed technical process flow, business, architecture, integration requirements, and decision points for business systems solutions (WMS, OMS, B2B integration, etc...)
Requirements
Bachelor’s Degree in Computer Science, Data Analytics, or equivalent related work or military experience
2 years of experience of 3PL or MIS experience; or an equivalent combination of education and experience including WMS implementation and/or support
Availability to work a flexible work schedule as needed, including planned and unplanned overtime, which may include weekends
Understanding of warehouse processes (receiving through shipping), automation systems (Picking Bots, GTP, Pick to Light, ASRS, Robotic Arms, Unit Sorter, Shipping, Conveyor, etc.) that may interface with the WMS, and peripheral interface devices (RF, printers, etc.)
Experience to include WMS configuration, implementation, and support in a distribution center environment with familiarity of RF systems and equipment
Advanced knowledge of SQL, databases, Python, Tableau / PowerBI, or Alteryx, MS Access/Excel or similar
Tech Stack
Python
SDLC
SQL
Tableau
Benefits
full health insurance (medical, dental and vision)
401(k)
life insurance
disability
opportunity to participate in a company incentive plan