Ensure development aligns with ServiceNow design patterns and best practices and is reusable, reliable, and adaptive.
Understanding business context and processes to translate business and functional requirements into a sustainable ServiceNow implementation.
Ensure that platform capabilities are efficiently and effectively utilized to drive expected business outcomes
Requirements elicitation, design, development, testing, training, and implementation support
Manage ServiceNow solution design, development, testing, and go-live support.
Work with technical subject matter experts (SMEs) to identify and refine data requirements
Work closely with the ServiceNow technical team to convert requirements into design and migration steps
Understanding business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
Ability to maintain and develop scoped applications
Working with project resources to define sustainment governance and processes as part of operational transition.
Provide guidance to convert requirements into design and migration steps.
Proficient with business rules, script includes, client scripts, UI policies, UI actions, flow designer, and notifications.
Requirements
7-10+ years of ServiceNow experience
US Citizenship with ability to obtain a secret clearance is required
BS in Computer Science, Information Systems, Engineering, Business, or related discipline
Solid understanding of ServiceNow design patterns, best practices, architecture, data model, and core concepts.
Solid understanding of ACLs
Fosters a customer-focused environment.
Communicates effectively to a wide variety of audiences at all organizational levels in government.
Eliminates obstacles, gets results, have a clear, positive, and direct impact on business performance.
A problem solver and critical thinker
Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.
Proficient in AngularJS, Javascript, HTML, CSS and XM