Broking Services Manager

Role Overview

• Responsible for the day-to-day management of your team and supporting your Team Director
• Ensuring the Account Handlers undertake accurate processing of renewals
• Responsible for management administration for Account Handlers
• Establish recruitment needs and take responsibility for the interviewing process
• Deal with performance issues for the team
• Responsible for the setting of personal training plans and carrying out appraisals for your direct reports
• Provide a quality service to existing clients covering all aspects of their insurance arrangements
• Deal with new business, mid-term adjustments and renewals in the relevant markets
• Deal with telephone enquiries promptly

Requirements

• Extensive insurance broking experience
• Ability to prioritise and organise own workload
• Excellent relationship skills
• Enthusiasm and problem-solving skills
• Advantageous to have team leader or people management experience

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities