Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry.
Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SEs to use.
Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
Partner with sales executives to plan, prepare, and execute transactions in rapid sales cycles.
Work in multiple levels of the technology stack.
Support sales executives ad-hoc queries and emails.
Build relationships with third-party partners, such as software providers, systems integrators, and installation partners.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Requirements
BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
3+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity.
Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
Ability to explain complex technical concepts to non-technical audiences.
Basic understanding of electronics and electrical systems.
Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems.
Fluent in French.
Great time management and organizational skills to work on multiple accounts and projects at different stages.