Hospice Strategic Account Manager

Role Overview

• Oversee enterprise account management within the assigned channel
• Drive company growth by building strategic relationships and expanding partnerships
• Partner with leadership to understand specific needs
• Collaborate with internal teams to drive maximum utilization and engagement
• Track key performance indicators to monitor referral volume, program utilization, market penetration, and outcomes
• Conduct client visits (virtual and in-person) to maintain strong partnerships
• Attend and participate in industry conferences and events to build relationships
• Share insights and feedback from client interactions to help refine internal workflows
• Support onboarding and implementation efforts for new health plan clients
• Stay current on healthcare policy, payor trends, and managed care initiatives

Requirements

• Bachelor’s degree in Business Administration, Sales, or other health-related field
• 7+ years of experience in account management and/or sales ideally with post-acute health care organizations (e.g. home health, hospice, PACE, LTAC), Medicare Advantage, Medicaid, or other managed care organizations
• Familiarity with the health system, including management workflows, risk-bearing models, and payor-provider collaboration
• Full understanding of the health market partnerships
• Effective verbal and written communication skills to clearly convey ideas and value to diverse audiences
• Experience engaging with both clinical and administrative stakeholders at all levels within payer organizations
• Proficient in Salesforce (or other CRM systems) and Microsoft Office Suite
• Self-starter with strategic planning ability and strong organizational skills

Benefits

• Medical, dental and vision coverage are effective 1st of the month following date of hire
• Flexible spending
• Company-paid life insurance and short-term disability
• Voluntary benefits
• 401(k)
• Paid Time Off
• Paid holidays