Account Manager – Private Banking

Role Overview

• Welcome Private Banking clients, understand their needs, and provide service in line with Luminor’s standards and procedures
• Offer and promote daily banking products and services tailored to client needs
• Build and maintain strong client relationships through professional and effective meetings
• Provide day‑to‑day banking support and ensure high‑quality service delivery
• Support Private Bankers in managing client relationships and daily activities
• Work in line with Luminor’s values: curiosity, focus, and collaboration
• Maintain and continuously develop relevant professional knowledge and skills
• Ensure all tasks are performed in accordance with internal policies and guidelines
• Carry out additional duties related to the role as assigned by the team lead or manager

Requirements

• Higher education in Business Management, Economics, Finance, or a related field
• Good understanding of banking products, preferably within private banking
• Strong communication skills, with the confidence to work with high‑net‑worth clients
• Results‑oriented, with the ability to meet goals and maintain high client satisfaction
• Willingness to learn and grow professionally, with a proactive and curious mindset
• Adaptable and open to change in a dynamic environment
• Ability to build and maintain long‑term, trust‑based relationships
• Previous experience in a customer‑facing role
• Strong sense of responsibility, ownership, and discretion when handling client matters
• Solution‑oriented approach, focused on delivering practical and client‑focused outcomes
• Fluent Latvian and English, both spoken and written, due to working in a Pan‑Baltic environment.

Benefits

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor