Oversee the project governance & delivery, establishing and managing effective project operations, ensuring quality outcomes across complex, multi-platform IT environments.
Lead project design, planning, and scheduling activities for applications and infrastructure projects, maintaining alignment with agreed timelines and customer requirements.
Define, source, and manage project resources; prepare and monitor budgets, secure approvals, and track financial performance and benefit realization.
Identify and control project risks, issues, dependencies, and scope changes; manage change plans and assess business impacts.
Build strong stakeholder relationships, exceed expectations through effective communication, and manage vendor contracts and agreements.
Oversee the business continuity planning within the functional area, including development, review, testing, and training; ensure health and safety compliance in line with company policy.
Manage project teams, provide guidance within company policies, and oversee phases of software development from requirements analysis to implementation.

Demonstrated ability to deliver technology and business transformation initiatives in complex political environments.
Self-motivated with a strong focus on delivering exceptional business and customer outcomes across multiple projects and initiatives.
Proven experience managing large, complex programmes in consulting or customer environments, ideally spanning multiple workstreams and platforms.
Ability to build, lead, and inspire collaborative programme teams, aligning diverse projects to achieve strategic organisational goals.
Broad and deep understanding of technical software development, implementation programmes, and interrelated technology dependencies.
Experience in managing AI-related programmes is advantageous, but adaptability and a willingness to learn and pivot in emerging technology areas is essential.
Exceptional communication and stakeholder management skills, with the ability to influence and tailor messaging for executives, technical teams, and business leaders.
Strong financial governance capabilities, including managing programme budgets, tracking benefits realisation, and understanding cost, utilisation, and revenue impacts.
Familiarity with multiple delivery frameworks such as Agile, Waterfall, and hybrid approaches, and the ability to apply them effectively at programme level.

Programme Manager

Key skills