Pagewide Web Press Systems Engineer

Role Overview

• Investigate system settings and solutions to ensure customer needs are met.
• Master interactions between Productivity-Image Quality-Durability and Cost per print
• Support customers and service teams in achieving desired color management in conjunction with quality and workflow processes
• Document and communicate optimal settings and end-to-end configurations for each application
• Perform qualifications related to changes in ink, printhead, press HW, and press SW features
• Support Sales and Solutions Architects in product demonstrations and help responding to customer’s technical questions during the sales cycle
• Assist, including onsite visits, Services and end Customers when they encounter problems to deliver their applications with quality and productivity
• Be familiar with latest features, SW releases, and hotfixes to ensure presses are ready to deliver optimal performance
• Capture feedback and learnings from the field and GTM partners, capture and transfer to the rest of the organization

Requirements

• Bachelor's or Master's degree in Computer Science or Engineering fields

• 4 years working with Digital Printing technology.

• Experience in Packaging and Commercial presses is preferred
• Desired experience interacting with customers
• Demonstrated Problem solving experience

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• 15 days paid time off