Define and maintain the standard product offer for non-complex deals and establish clear criteria for complex deal classification
Coordinate with the Portfolio Manager and technical teams to evaluate feasibility and validate delivery timelines for custom requirements
Support the Portfolio Manager in monitoring the health of the Flight Efficiency suite, including N-Flight Planning, N-Tracking, N-Sight Safety, and Optimise
Interface with Commercial, Marketing, and CX teams to ensure global solution alignment and validate that technical elements in contracts are realistically deliverable
Provide market requirements for evaluation and support the prioritization of EPICs based on business value within the SAFe methodology
Drive high-energy engagement with Deal Managers to respond to technical requirements and RFPs while maintaining global consistency through specialized tools
Support Product Delivery and Level 3 teams during priority airline cutovers and advanced customer escalations to ensure value delivery
Align technical statements with the evolution of the Command+ platform to identify value multipliers across the SKYWISE ecosystem
Contribute to brand visibility through industry presentations and the publication of white papers to showcase product capabilities

Bachelor’s degree in Aviation Management, Business Administration, Engineering, or a related field
Minimum of 7 years progressive experience in flight operations, aviation technology, or aviation management
Deep understanding of flight planning concepts, dispatcher workflows, and industry standard tools like N-Flight Planning or equivalent
Expertise in defining Technical Statements of Work (SOW) and functional requirements for high-value contracts
Strong ability to objectively assess implementation risks and propose effective mitigation strategies to protect the business
Experience managing complex operational settings and assessing implementation risks
Strong understanding of SAFe / Agile Software Development
Ability to interface between commercial ambitions and technical reality to ensure global solution alignment
Strong presentation skills, ability to communicate complex concepts in simple terms
Ability to travel globally (up to 25%)

Principal Product Manager

Key skills