Senior Manager, Global Product Owner – E-commerce

Role Overview

• Define and drive the global e‑commerce strategy and multi‑year product roadmap, ensuring alignment with overall business objectives and functional priorities.
• Own and manage the global technical development pipeline, including feature prioritization and resolution of technical debt across platforms.
• Lead competitive intelligence, market research, and voice‑of‑customer initiatives across business units to validate strategic decisions and strengthen value propositions.
• Provide end‑to‑end global project management, tracking execution against milestones and proactively identifying and removing operational roadblocks.
• Communicate progress, risks, and dependencies to senior leadership to enable timely escalation and decision‑making.
• Partner closely with Marketing, SEO, Services, and other customer‑facing teams to deliver a best‑in‑class digital customer experience.
• Collaborate with Supply Chain, Legal, Operations, and Service organizations to ensure scalability, compliance, and operational integrity across regions.
• Facilitate global brainstorming and knowledge‑sharing sessions to promote best‑practice adoption and continuous improvement.
• Present strategy updates, KPIs, and business results to executive leadership on a regular cadence.
• Support regional business units in annual budget planning, investment prioritization, and resource allocation, track performance versus plan throughout the year.
• Identify organizational capability gaps and deploy global resources strategically to maximize business impact.

Requirements

• Bachelor’s degree
• 5 + years of experience in e‑commerce, digital product management, and/or digital business roles, with exposure to platform development, UI/UX, SEO, and integrated sales and marketing.
• 5 + years of leadership experience, including managing cross‑functional or matrixed teams and driving operational excellence.
• Master’s degree or MBA preferred
• Experience within industrial / manufacturing aftermarket, or spare‑parts‑driven businesses is strongly preferred.
• Demonstrated ability to engage directly with customers, lead voice‑of‑customer initiatives, and translate insights into scalable digital strategies.
• Exceptional communication and stakeholder‑management skills, with the ability to influence effectively at all organizational levels.
• Strong analytical, problem‑solving, and decision‑making capabilities in complex, fast‑paced environments.
• Proven agility and adaptability, with a track record of implementing innovative solutions in dynamic operating contexts.
• Advanced proficiency in PowerPoint and Excel; familiarity with financial statements, Hyperion Financial Management, and project management tools is highly desirable.

Benefits

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability : Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance