Serve as a senior escalation point for complex infrastructure incidents and problems; drive root-cause analysis and permanent remediation.
Design, implement, and maintain Windows and/or Linux server environments (physical, virtual, and cloud-hosted) following security and availability best practices.
Administer identity and access services (e.g., Active Directory/Azure AD/Entra ID), including group policy, authentication, and privileged access controls.
Partner with network and security teams to align infrastructure design with segmentation, firewalling, logging, vulnerability management, and compliance requirements.
Plan and execute system upgrades, patching, and lifecycle activities with minimal downtime; create and validate rollback plans.
Implement and maintain virtualization and/or container platforms (e.g., VMware/Hyper-V, Kubernetes) and supporting storage and backup services.
Automate routine administration and deployment tasks using scripting and configuration management (e.g., PowerShell, Bash, Ansible, Terraform).
Monitor performance and capacity; establish alerting, dashboards, and operational runbooks to improve reliability and mean time to resolution (MTTR).
Maintain secure baselines and remediate noncompliance with IT policies, hardening standards, and audit requirements.
Lead technical discovery and produce architecture/design documentation; estimate effort, identify risks, and coordinate delivery with cross-functional teams.
Drive endpoint/server tooling and platform operations including monitoring agents, EDR, backup, and configuration standards across the lifecycle.
Support hybrid-cloud operations (e.g., Azure/AWS), including networking integration, compute/storage services, and identity/security alignment.
Mentor junior engineers, contribute to standards and documentation, and continuously improve processes through post-incident reviews and automation.
Requirements
Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
5+ years of progressive systems/infrastructure engineering experience (managed services or multi-client environments a plus).
Strong troubleshooting skills across OS, virtualization, storage/backup, and networking fundamentals (TCP/IP, DNS, DHCP, routing).
Hands-on experience with Windows Server and/or Linux administration; AD/Azure AD (Entra ID) identity and group policy experience preferred.
Experience with cloud platforms (Azure and/or AWS) and core services (compute, storage, IAM, networking) preferred.
Proficiency in automation/scripting (PowerShell and/or Bash); infrastructure-as-code and configuration management experience preferred.
Demonstrated ability to lead technical workstreams, document designs, and communicate clearly with both technical and non-technical stakeholders.
Experience with security best practices (hardening, vulnerability remediation, EDR/AV, patching, MFA) and audit/compliance support.
Relevant certifications are a plus (e.g., Microsoft, AWS, VMware, CompTIA Security+/Network+, ITIL).
Tech Stack
Ansible
AWS
Azure
Cloud
DNS
Kubernetes
Linux
TCP/IP
Terraform
VMware
Benefits
Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options