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Enterprise Account Partner at NinjaOne | JobVerse
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Enterprise Account Partner
NinjaOne
Website
LinkedIn
Enterprise Account Partner
Austin, Texas, United States of America
Full Time
3 weeks ago
Visa Sponsor
Apply Now
Key skills
SaaS
Leadership
Strategic Planning
Communication
Account Management
Sales
About this role
Role Overview
Own and grow relationships within a portfolio of strategic enterprise accounts, serving as a trusted advisor to executive and operational stakeholders
Drive customer retention, adoption, and long-term success through proactive account management, strategic planning, and executive engagement
Lead Executive Business Reviews (EBRs/QBRs), onsite engagements, and account strategy discussions focused on business outcomes and platform value
Identify and drive expansion opportunities through cross-sell, upsell, and broader platform adoption initiatives
Partner cross-functionally with Sales, Product, Support, and Leadership teams to deliver a seamless enterprise customer experience
Monitor account health, mitigate risk, resolve escalations, and advocate internally for enterprise customer needs
Present data-driven insights and strategic recommendations that align NinjaOne solutions to customer business objectives
Requirements
Proven experience managing and growing strategic enterprise SaaS accounts in a customer-facing role
Experience partnering with executive stakeholders in complex enterprise organizations
Strong business acumen with the ability to translate technical capabilities into measurable business value
Demonstrated success leading Executive Business Reviews, strategic account planning, and enterprise customer engagement
Ability to navigate cross-functional organizations and influence outcomes internally and externally
Highly organized, proactive, and solutions-oriented with strong executive communication skills
Experience within IT Operations, Endpoint Management, RMM, Security, or adjacent enterprise technology environments preferred
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) plan
Unlimited PTO
Apply Now
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