Specialist Communication – Personal & Private Banking

Role Overview

• Translate marketing objectives into clear, actionable communication plans
• Support campaign rollouts across digital, print, broadcast, and experiential platforms
• Align messaging with the Business Unit’s strategic priorities and tone of voice
• Develop and edit content for campaigns, press releases, internal communications, and thought leadership
• Collaborate with creative teams and agencies to ensure timely delivery of assets
• Maintain a content calendar and ensure consistency across all touchpoints
• Build strong relationships with internal stakeholders to ensure communication relevance
• Facilitate feedback loops to refine messaging and improve engagement
• Support cross-functional collaboration to deliver integrated communication solutions
• Manage intranet, email newsletters, social media, and website content
• Monitor channel performance using analytics and recommend improvements
• Leverage AI-driven tools and omnichannel strategies to optimise reach and engagement
• Ensure all communication adheres to brand, legal, and regulatory guidelines
• Identify and mitigate reputational risks in messaging and campaigns
• Maintain documentation and audit trails for communication activities

Requirements

• Bachelor’s Degree, Advanced Diploma, or B Tech (NQF 7)
• 3
• 5 years experience in communications
• Track record of 2 years in a team lead/people management or technical position
• Exposure to client service, campaign execution, and quality management
• Familiarity with regulatory compliance in marketing communications.

Benefits

• Equal opportunity employer
• Affirmative action employer