Develop strong relationships with existing customers, proactively managing accounts to identify upsell, cross‑sell and retention opportunities
Create and execute client sales plans to meet and exceed monthly and quarterly revenue targets
Work closely with Customer Success to manage the full client lifecycle and increase both renewal value and volume
Gather and relay client feedback to support product development and the successful launch of new products
Accurately record sales activity and pipeline progression in CRM from opportunity creation through to close

A proven track record in sales, account management or business development
Excellent communication skills, both written and verbal, including confident client conversations
Strong attention to detail and the ability to manage multiple accounts and priorities
A commercial mindset, with a clear focus on outcomes and customer value
A strong desire to exceed targets and consistently over‑perform

Eye care
Employee Assistance Programme
A day off for your birthday
Pension (4% employer contribution and 4% employee contribution)
Life assurance
Cycle to work scheme
Season ticket loan
£350 annual wellbeing allowance to contribute to gym memberships or fitness classes
Puregym access
Perks at work platform access
Private healthcare
Company socials
Access to Employee Affinity Networks
Mentoring scheme
Volunteering Day
Mortgage Advice
Work from anywhere (2 weeks)
Generous parental leave

Account Manager – Legal Careers Group

Key skills