CloudGoogle Cloud PlatformPythonSQLAIMachine LearningMLNLPNatural Language ProcessingLLMGoogle CloudCommunicationRemote Work
About this role
Role Overview
Miratech is looking for a Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud platforms.
In this role, you will design, develop, and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies, with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities.
You will contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures.
Responsibilities include designing, developing, and deploying chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, Dialogflow CX.
You will also craft clean, efficient, and maintainable code adhering to industry best practices and standards, develop custom components and tools, and collaborate closely with developers, designers, and other stakeholders.
Requirements
4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
Strong hands-on experience with Python for backend development, API integrations, and chatbot orchestration.
Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI.
Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities.
Solid understanding of Google as a Software-as-a-Service platform.
Proven troubleshooting and analytical skills in complex, distributed environments.
Familiarity with SQL and experience working with relational databases.
Experience integrating web services into applications.
Bachelor’s degree in a technology-related field or equivalent experience.
Familiarity with automated testing practices.
Tech Stack
Cloud
Google Cloud Platform
Python
SQL
Benefits
Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.