Installs and configures PairSoft products and applications in both Cloud and On-Premise environments, ensuring compatibility and performance.
Provides technical guidance on product prerequisites, system compatibility, and deployment best practices tailored to client environments.
Assists in identifying and troubleshooting product-related defects, escalating to development or engineering teams when necessary.
Participates in client meetings and internal project discussions, offering technical input on feasibility, architecture, and integration strategies.
Identifies opportunities for improving product functionality, integration flow, or deployment methodology and relays structured feedback to internal teams.
Documents technical implementation approaches, custom workflows, and client-specific configurations to support repeatable best practices.
Designs, develops, and tests custom configurations, API integrations, and automation workflows within the PairSoft platform and connected systems.
Supports and maintains active configurations and custom JavaScript modules, monitors logs for performance optimization, and troubleshoots end-user issues.
Performs other technical consulting or engineering duties as assigned within the scope of Product Services or Professional Services.

Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field, or equivalent practical experience.
1+ years of experience working with enterprise software implementations, technical support, system administration, or business application consulting.
Experience working in client-facing technical roles or implementation teams is preferred.
Ability to work directly with clients to understand requirements and troubleshoot issues.
Comfortable participating in implementation meetings, discovery sessions, and client support calls.
Strong communication skills, with the ability to explain technical concepts to non-technical users, as well as ability to document solutions, processes, and configurations clearly.
At least 1 year of experience supporting or implementing ERP, CRM, or SaaS solutions.
Basic understanding of REST APIs and system integrations.
Familiarity with JSON and XML data formats is a plus.
Understanding of SQL queries and data structures for troubleshooting or reporting purposes.
Familiarity with scripting or automation tools is helpful.
Basic familiarity with web applications, authentication methods (SSO, OAuth), and cloud environments.
Comfortable working in remote or distributed teams.
Experience using collaboration tools such as Microsoft Teams, Jira, Confluence, Zoom, or similar platforms.

Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum
Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
Company Paid & Manager approved Career Advancement Opportunities
Best in the Industry referral bonus policy.
29 Paid leaves throughout the year
Company-paid Maternity leaves for female employees

Technical Consultant

Key skills