ServiceNowAIBIWorkdayLeadershipProject ManagementStakeholder ManagementMentoringCommunicationRemote Work
About this role
Role Overview
Own end-to-end configuration, optimization, and operational support of Workday modules (HCM, Time Tracking, Absence, Recruiting) across global regions, ensuring alignment with business and regulatory requirements.
Lead and support Workday enhancement initiatives and large-scale cross-functional projects, improving system accuracy, auditability, compliance, and user experience.
Drive the implementation, enhancement, and adoption of ServiceNow capabilities related to HR Service Management and Employee Center, including evaluation and enablement of AI-driven features.
Partner with People, Places, IT, and HR leadership to gather requirements, design scalable solutions, prioritize initiatives, and ensure successful delivery.
Identify operational inefficiencies, system interdependencies, and process gaps, recommending technical and procedural improvements to meet business objectives.
Support multi-quarter HR technology roadmaps, contributing to best practices, documentation, onboarding, and mentoring of team members.
Proactively identify and escalate risks, issues, dependencies, and delivery impacts to HRIS leadership and project sponsors.
Partner with stakeholders to define test strategies, scenarios, and scripts, and execute system and end-to-end testing in preparation for UAT.
Support and manage Workday bi-annual releases, including impact analysis, testing coordination, and communication.
Requirements
4+ years of hands-on HRIS experience configuring and supporting Workday HCM, including Time Tracking, Absence Management, and Recruiting.
Strong understanding of ServiceNow UX capabilities, including Employee Center, mobile experience, and familiarity with AI-enabled features such as Predictive Intelligence, Now Assist, and automation tools.
Deep knowledge of Workday configuration, business process frameworks, data flows, integrations, and global compliance requirements.
Strong business acumen with the ability to translate business needs into scalable system solutions, distinguishing true requirements from user requests.
Proven experience leading and delivering high-impact HR technology initiatives, with strong project management and stakeholder management skills.
Ability to operate effectively in a fast-paced, global, and matrixed environment.
Experience partnering with business leaders, and end users to gather requirements, analyze needs, and translate them into scalable technical solutions.
Commitment to transparency, and continuous learning; able to learn new systems.
Hungry for AI or automations.
Ability to maintain personal and confidential information.
Tech Stack
ServiceNow
Benefits
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
“Be Brilliant” employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development