Senior Product Designer, Health Insurance

Role Overview

• Partner with the Health team;
• Orchestrate differing stakeholder interests;
• Optimize a strategic product, ensuring its standardization for implementation;
• Develop functional and visual solutions aligned with user needs;
• Consider technical requirements in product design;
• Analyze data and apply design best practices to inform decisions;
• Contribute to business returns through metrics-driven design.

Requirements

• Strong command of Discovery for digital products (examples: heuristic analysis, benchmarking, usability testing, in-depth interviews);
• Experience with Service Design to map pain points and opportunities across service journeys;
• Alignment with cross-functional teams to ensure strategy is consistent with product/company interests;
• Facilitation of group workshops and dynamics;
• Mapping of flows and user journeys;
• Proven experience as a Product Designer, designing interfaces for digital products;
• Familiarity with the end-to-end design process (from discovery to delivery);
• Knowledge of UX Writing best practices;
• Share and disseminate design knowledge to stakeholders;
• Advanced Figma skills for prototyping.

Benefits

• Accessibility for digital products
• Knowledge of digital product metrics