Key skills
SalesforceCRMCommunicationTime Management
About this role
Role Overview
- Manage incoming queries from customers and nurses via phone and email
- Schedule clinic appointments for Coloplast Nurses and send confirmation texts and letters
- Liaise with healthcare professionals to coordinate the best outcomes for patients
- Support Clinical Services by collaborating with internal Coloplast teams
- Carry out other administrative tasks as required by your line manager
Requirements
- Proven administrative experience, ideally in a fast-paced environment
- Highly organised with strong attention to detail and time management skills
- Excellent communication skills – both verbal and written
- Confident using MS Office; experience with Salesforce CRM is a plus
- Comfortable handling inbound and outbound calls
- A flexible, proactive approach with the ability to prioritise effectively
Benefits
- Comprehensive training and development programs
- Excellent benefits package including private medical insurance