Lead UX and product discovery across FSC Trace and adjacent platforms working with internal and external business and technology stakeholders.
Analyze business needs and translate FSC Chain of Custody standards into intuitive, auditable digital workflows.
Develop and maintain user personas, journey maps, and UI/UX artefacts.
Partner with Product, Technology, Data, and Business teams across FSC units.
Design UX patterns that support transparency, auditability, and trust.
Anticipate and accommodate future revisions of FSC standards.
Contribute towards reusable UX standards and governance across FSC’s digital portfolio.
Engage users and stakeholders to gather structured feedback and insights.

3-5 years in UX, product design, product discovery roles or related areas
Strong experience in business analysis and stakeholder facilitation
Proven track record designing complex, data driven or compliance oriented platforms
Experience working across multidisciplinary teams
Comfort working with data services, data models, and technical constraints
Desirable Experience with supply chains, traceability, or assurance systems
Experience in non profit, standards, or multi stakeholder environments
Familiarity with agile delivery in enterprise contexts
A background in sustainability and related standards is a plus.

UI-UX Researcher

Key skills