Business Development Director – Construction, Hospitality & Professional Services

Role Overview

• Understand key industry service offerings and confidently communicate their application across the CHPS ecosystem—including construction, real estate development, hospitality and leisure, and professional services firms—to a diverse group of stakeholders
• Demonstrate an understanding of core industry challenges, including project execution, cost control, labor shortages, supply chain disruption, customer experience, and operational efficiency, and their impact on client growth strategies
• Monitor and communicate emerging trends such as infrastructure investment, real estate development cycles, travel and hospitality demand shifts, private equity investment, and digital enablement to identify and develop new business opportunities
• Lead the deployment of sales techniques and strategies to integrate services and resources across all lines of service and geographies
• Account Ownership; Strategic Account Management
• Possess a broad understanding of macroeconomic, regulatory, and market trends impacting CHPS sectors, including interest rates, capital availability, labor dynamics, and economic cycles affecting construction and hospitality demand
• Have a conversational understanding of the firm’s significant service offerings beyond CHPS that intersect with our team's expertise, enabling the utilization of the firm's strategy to deliver and enhance value in an integrated and mutually reinforcing marketplace
• Build, maintain, and expand relationships across the CHPS ecosystem, including contractors, infrastructure operators, hospitality and restaurant brands, professional services firms, investors, and strategic partners
• Perform regular, aggressive, and prompt follow-up on all Firm-generated leads assigned from campaigns, or ad hoc requests from practice leadership
• Maintain a clear understanding of target clients and segments for business development purposes—and why
• Track and analyze emerging CHPS industry trends and innovations to identify potential opportunities
• Regularly inform practice leadership of changing market dynamics and other factors influencing accounts of strategic importance
• Maintain strict compliance with CRM (Salesforce) requirements by consistently documenting opportunity notes and all related activities, and keeping an accurate, up-to-date pipeline of qualified opportunities in accordance with firm protocols
• Attain closed business revenue goals associated with both new accounts and existing client accounts (as appropriate), ensuring a profitable return to the Firm each fiscal year
• Participate as a key team member on all relevant market development meetings and other in-house discussions
• Create, sustain, and grow relationships with new and existing clients through regular, open communication; ensure performance standards and client satisfaction are consistently met, and proactively communicate and troubleshoot issues as they arise
• Maintain deep knowledge of core service offerings and effectively position their application within target CHPS markets to influence decision-makers
• Collaborate with other BD leaders and practice leaders for an integrated Go-to-Market (GTM) approach
• Perform account planning and key account research to optimize business development efforts and account penetration
• Perform primary outreach efforts and coordinate with marketing personnel on campaigns including prospect calls, emails, and other mechanisms to secure appointments with key stakeholders

Requirements

• Undergraduate degree from an accredited college or university required; graduate degree preferred
• 15+ years of experience in construction, infrastructure development, hospitality, restaurant, professional services, or related industries, or in professional services supporting these sectors (e.g., accounting, consulting, engineering, or advisory), required
• Demonstrated understanding of industry-specific dynamics, including project-based revenue models, capital investment cycles, and operational challenges
• Familiarity with construction project lifecycles, hospitality operations, or professional services business models is preferred
• Strong problem-solving, critical thinking, and thought leadership skills
• Strong understanding of emerging technologies and their business applications
• Ability to work under a defined and planned directive with minimal direct day-to-day supervision for implementation
• Strong written and verbal communication skills
• Ability to travel 50–80% as needed.

Tech Stack

• Go

Benefits

• Comprehensive compensation and benefits package