ServiceNowSOAPSAPWorkdayAgileScrumKanbanChange ManagementCommunicationRemote Work
About this role
Role Overview
Provides subject matter expertise on Compensation and Benefits for Workday or one or more of the following Workday Modules: Payroll, Integration, Security and Data Conversion
Supports the software development lifecycle for software solutions
Deploys, configures, and supports business applications
Configures, customizes, and integrates vendor-sourced enterprise software with other internal systems like SAP
Updates existing code to debug or incorporate minor enhancements
Develops deep domain knowledge by understanding business processes
Elicits business requirements and translates business needs into fit-for-purpose actionable plans
Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus
Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing and implementing configuration changes and monitoring performance
Proactive communication and quick response to production issues and project work
Strong customer focus
Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance
Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues
Develops and maintains support documentation
Maintains IP Compliance on systems and software as appropriate
Requirements
Knowledgeable in any of the following technologies: Workday related areas such as advanced custom reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, Workday Web Services
ServiceNow related areas such as ServiceNow HR Service Delivery Suite (case and knowledge management), ServiceNow system administration, ServiceNow portal configuration (portal, widgets, and content automation), integrations (REST and SOAP services)
Skilled in Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion
Skilled in scripting to automate workflow, and in low code development platforms
Skilled on Compensation and Benefits Workday or one or more of the following Workday Modules: Payroll, Talent Management, Absence Management, Time and Attendance Tracking, Integration, Security and Data Conversion
Working knowledge of software engineering principles
Strong analytical and problem-solving skills with ability to engage difficulties with persistence
Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies
Tech Stack
ServiceNow
SOAP
Benefits
Government-mandated benefits plus supplemental HMO coverage
Collaborative and professional work environment
Career growth opportunities within a growing finance organization