About this role
Role Overview
- Assist in-bound customers with account inquiries
- Resolve issues by recommending TD products or services
- Deliver exceptional customer service experience
- Participate in ongoing training and coaching support
Requirements
- High School Diploma or equivalent
- Fluent in English and Cantonese or Mandarin
- Exceptional listening skills
- Ability to multitask
- Digital literacy across a broad range of devices
- Integrity when managing sensitive customer information
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and reward programs