own the visual direction and design execution for a broad portfolio of retirement solutions marketing and communications initiatives
developing concepts and creative frameworks for multi-channel campaigns spanning print, web, video, and social media
collaborate closely with copywriters, strategists, UX designers, and product teams to ensure cohesive storytelling and a consistent brand experience throughout the customer journey
serve as a creative lead and mentor to junior designers, providing thoughtful feedback and elevating the overall quality of the team's output
partner with external agencies and vendors, managing creative reviews and ensuring deliverables meet TIAA's brand, accessibility, and compliance standards
contribute to the evolution of TIAA's visual identity within the retirement solutions space, identifying opportunities to modernize and differentiate creative executions while remaining aligned to enterprise brand guidelines
present creative concepts to senior stakeholders, articulating the strategic rationale behind design decisions with clarity and confidence

Five years of professional experience in art direction or visual design
A minimum of seven to eight years of professional experience in art direction or visual design preferred
Preferred two years in a senior or lead creative capacity
Experience within financial services, insurance, or a similarly regulated industry is strongly preferred
A strong portfolio demonstrating conceptual thinking, brand storytelling, and multi-channel design execution is required
Proficiency in Adobe Creative Suite, Figma, and other industry-standard design tools is expected
Familiarity with accessibility standards such as ADA guidelines
Experience designing for digital-first environments are highly valued
Strong communication and presentation skills are essential
Ability to manage multiple projects simultaneously in a fast-paced environment
A bachelor's degree in Graphic Design, Visual Communication, Fine Arts, or a related field is preferred

comprehensive Total Rewards package
superior retirement program
highly competitive health, wellness and work life offerings
opportunities to achieve and maintain best possible physical, emotional and financial well-being

Art Director

Key skills