About this role
Role Overview
- Lead enterprise Epic managed services programs across clinical, ambulatory, inpatient, and revenue cycle modules
- Act as a trusted advisor to CIOs, CMIOs, and operational leaders
- Ensure SLA compliance, operational stability, and continuous improvement
- Manage financial performance, forecasting, and margin targets
Requirements
- Bachelor’s Degree
- 8+ years of experience in Epic application support, healthcare IT, or consulting
- Experience managing large-scale managed services or application support engagements
- Experience overseeing SLA-driven delivery models
- Epic certification in relevant modules (e.g., Ambulatory, Cadence, ClinDoc, Resolute, MyChart, Orders)
Benefits
- Professional development opportunities
- Health insurance
- Flexible work arrangements
- Paid time off