Support the business receivables by reviewing old balances on the accounts and investigating.
Ensure that fraud risk, credit risk, and trade compliance risks associated with both new customers and the existing customer portfolio are effectively managed in accordance with business specifications.
Compile, analyse, and interpret information to facilitate the approval of credit facilities or to make onward recommendations.
Recommend process improvements and actively support the credit management team with the testing and roll out of new/changes to process.
Ensure that company compliance and audit requirements, including Credit Management Policy and DOAM are met at all times.
Review orders on hold and release where possible.
Case management for your allocated ledger, ensuring internal and external queries and requests are actioned or referred onwards as required within a timely manner.

Fluent English, French & German language both spoken & written.
Credit control experience gained in a B2B environment.
Resilience and ability to adapt in an environment moving towards new strategic ways of working.
Experience of dealing with multiple-currencies.
Understanding of how a sales ledger and its transactions work and their impact on the wider business.
Capability to communicate confidently & professionally at all levels within a diverse audience.
Ability to prioritise own workload and that of other team members when providing cover.
Good analytical and problem-solving skills.
Good standard of IT literacy, experience of using cloud based CRM platforms an advantage.

Credit Controller

Key skills