Ensure reliability, operability, and continuous improvement of TD SYNNEX enterprise platforms across hybrid cloud and on-prem environments.
Engineering-driven operations focused on automation, Infrastructure-as-Code (IaC), observability, and toil reduction.
Serve as the L3 escalation for complex incidents; continuously improve platform run posture and readiness for L1/L2 execution.
Define SLOs/KPIs, lead operability gates and production readiness, maintain runbooks/SOPs.
Design/build operational automation (health checks, remediation workflows); develop Terraform/Ansible configurations.
Integrate with ITSM for auditable self-service and controlled remediation.
Lead diagnosis, stabilization, and recovery for major incidents; drive problem management, RCA, preventive actions.

5+ years in platform/SRE/operations/platform engineering with production ownership in large-scale environments.
Hands-on hybrid operations (cloud + on-prem) with strong enterprise cloud fundamentals (compute, networking, storage, identity).
Production IaC and automation (Terraform, Ansible); scripting with Python/PowerShell/Bash (Python strongly preferred).
Proven L3 incident troubleshooting and major incident leadership.
Strong infrastructure fundamentals: networking (including DNS/DHCP concepts), virtualization, storage, Windows Server and/or Linux.
ITSM experience (incident, problem, change) and ticket-based operations.
Azure platform knowledge.

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Platform SRE

Key skills