Subsidence Consultant

Role Overview

• Taking full responsibility for a portfolio of subsidence claims, from first notification to settlement
• Diagnosing the cause of damage using engineering knowledge and evidence‑based assessment
• Coordinating investigations, monitoring, repairs and mitigation strategies
• Communicating clearly and compassionately with customers, ensuring they feel supported throughout
• Making fair, balanced decisions that align with policy cover and technical best practice
• Driving progress proactively to deliver timely, high‑quality outcomes

Requirements

• A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered.
• Strong technical knowledge of structural defects and subsidence‑related issues.
• The ability to diagnose building damage remotely using supplied evidence.
• Experience within the insurance industry and a solid understanding of liability considerations.
• Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders.
• A problem‑solving mindset, able to evaluate complex information and make sound decisions.
• Excellent interpersonal and communication skills.
• Strong organisational and time‑management abilities, with the capacity to prioritise effectively.
• High attention to detail and a commitment to delivering quality outcomes.
• A flexible, self‑motivated approach and the ability to work independently.

Benefits

**Career & Purpose **

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension matching contribution model with the following contribution rates:
• Employee 5%, Employer 5%
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Refer a Friend
• Cycle to Work Scheme
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

**Mental, Physical & Emotional Wellbeing **

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include holiday purchase