Solicit and develop and maintain personalized business relationships with existing and potential clients
Manage accounts, serving as the link between the Desjardins Business centre and members and clients
Ensure that clients have the products and services they need, are using them correctly, and are satisfied with them
Analyze sources of dissatisfaction and recommend potential solutions
Identify and analyze member/client needs and develop personalized solutions
Prepare integrated service offers
Negotiate applicable conditions with members and clients
Recommend strategies or solutions to reach objectives set by the Desjardins Business centre
Monitor the industry to identify business development opportunities
Carry out promotional activities for the Desjardins Business centre
Maintain a presence in the business community
Comply with policies, practices and standards
Provide sound and prudent risk management for all portfolios under your responsibility

Bachelor’s degree in a related field
At least four years of relevant experience
Strong communication skills in English and French, both written and spoken
Knowledge of the latest financial, economic, policy and legislative developments
Ability to analyze the business centre’s market and external environment
Knowledge of financial analysis practices
Knowledge of the characteristics and credit risks inherent to the commercial, industrial and institutional markets
Knowledge of loan and guarantee agreements
Knowledge of products and services for businesses
Knowledge of financing and credit management practices for businesses
Networking skills

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Account Manager, Commercial Market

Key skills