Plays a leading role in the execution of employee and patient experience survey projects
Design and launch employee and patient surveys
Facilitate focus groups and interviews
Create dashboards in Qualtrics and Tableau
Analyze results and build executive presentations
Deliver key insights back to HR and the business
Conduct intake meetings with key stakeholders in the business
Provide guidance on best practices in developing survey items
Consult with HR and the business to identify critical business questions
Conduct advanced statistical analyses to determine the effectiveness of key experience programs
Supports the execution of job analysis & assessment work
Conduct scientific studies of roles across the organization
Support the execution of Strategic Workforce Planning projects
Collect data to determine capability gaps and identify key insights to inform talent management strategies.
Requirements
Master’s Degree in Industrial-Organizational Psychology
6+ years of work experience in an I/O Consulting or People Analytics role, with a focus on Employee Listening / Experience for at least 3 of those years
Successful track record of superior service delivery and change management in a global environment
Proficient with Microsoft Excel
Proficient with Qualtrics (Surveys & Dashboards)
Proficient with Tableau
Proficient in at least one programming language (e.g., R, Python)
Strong attention to detail
Strong presentation skills, including experience presenting to large audiences, senior leadership team members, and leading training sessions
A strong intellectual curiosity with a desire to understand, and support the global organization in preparing for, the future of work
Proven ability to use data, analytics, and business knowledge to solve complex business problems
Ability to draw inferences from disparate pieces of data; quickly identify key findings; and the ability to link to implications and provide recommendations
Ability to frame analytic findings in a digestible and business friendly format that identifies key business implications and inspires action; must be able to create visually-appealing Executive Summaries using Microsoft Office (e.g., Word, PowerPoint)
Excellent verbal/written communication skills and effective presentation skills.
Tech Stack
Python
Tableau
Benefits
medical, dental, and vision insurance
a 401(k) with company match
paid time off
parental leave
potential for performance-based bonuses depending on company and individual performance