The Implementation Manager is responsible for leading the successful deployment of RFID solutions from solution design through go-live.
This role serves as the primary liaison between customers, engineering, project management, and field teams to ensure RFID implementations are delivered on time, within scope, and aligned with business requirements.
The Implementation Manager owns solution design activities, translating operational needs into scalable, reliable technical architectures, and acts as the customer interface for data integration requirements.
Lead end-to-end implementation of RFID deployments across customer sites, including planning, coordination, execution, and go-live support.
Serve as the primary technical and operational point of contact during customer deployments.
Coordinate with internal teams and external partners to manage installation schedules, site readiness, and hardware/software setup.
Oversee system testing, validation, and customer acceptance to ensure performance and accuracy standards are met.
Identify, track, and mitigate deployment risks, issues, and dependencies.
Design RFID solutions based on customer requirements, use cases, and operational workflows.
Create detailed solution designs, including hardware selection, tag strategy, reader placement, network considerations, and software integration.
Translate business and functional requirements into clear technical documentation and implementation plans.
Provide technical guidance and best practices for customer development of REST APIs and system integrations.
Support troubleshooting, optimization, and stabilization efforts post-deployment.
Requirements
Minimum of 5 years of experience in solution implementation, systems integration, or technical project delivery
Hands-on experience with RFID technologies and associated hardware and software ecosystems
Strong understanding of networking fundamentals, systems integration, and enterprise software deployments
Proven ability to design, document, and implement technical solutions
Strong organizational, coordination, and problem-solving skills
Working knowledge of REST APIs and API testing tools such as Postman
Benefits
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, pension, medical, dental, and vision care