Cross Border TalentsRemote
Czech Customer Support Specialist
Portugal
Full Time
3 weeks ago
$9,300 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide customer support for Czech-speaking customers
- Assist customers with inquiries and issues via phone and email
- Collaborate with internal teams to resolve customer problems
- Maintain accurate records of customer interactions and transactions
Requirements
- Fluent/Native Czech (C2 level)
- Good English skills (B2) for internal communication and systems
- Currently residing in Braga (required)
- A customer-oriented mindset with strong problem-solving skills
- Must hold an EU Passport or a valid Portuguese Residence Permit
Benefits
- Base Salary: €9300 per month
- Monthly Performance Bonus: Up to €45 extra based on targets
- Braga Position Bonus: An additional €20 per month for our local talent
- Meal Allowance: €7.63 per working day (paid via meal card)
- Health Insurance from Day 1: Comprehensive coverage from your first day (small monthly contribution)
- Zero Cost: The insurance becomes 100% FREE after 6 months of your contract
- Paid Training: Full professional training provided and paid from day one