Lead and manage a team of 10 District Sales Managers overseeing sales across a major retailer.
Drive performance metrics, including revenue, sales volume, attachment rate, conversion rate, and customer satisfaction scores.
Develop and implement regional sales strategies to surpass performance targets within the telecommunications sector.
Analyze sales data, market trends, and in-store performance to identify areas of opportunity and improvement.
Partner with store leadership and cross-functional internal teams to optimize execution, promotions, merchandising, and staffing.
Provide ongoing training, coaching, and mentorship to District Managers to build bench strength and ensure executional excellence at the in-store level.
Monitor compliance with operational standards, brand guidelines, and customer experience protocols.
Serve as a subject matter expert and key decision-maker for strategic planning, forecasting, and field execution.

7+ years of progressive experience in customer service, retail sales, and store leadership. (background in consumer electronics is a plus)
3+ years of multi-unit management experience, ideally supporting over 100 locations.
Proven experience managing direct reports and driving team performance across large geographic regions.
Deep understanding of customer services and retail operations in a big-box environment.
Strong analytical skills with the ability to interpret data and translate insights into action.
Excellent communication, organizational, and leadership skills.
Ability to travel up to 50% of the time.

Regional Sales Director

Key skills