Perform QA on technical and support content primarily in Spanish and occasionally in English, including user manuals, videos, how-to guides, and troubleshooting articles.
Review content for grammar, spelling, accuracy, formatting, categorization, device associations, and adherence to established quality and style guidelines.
Ensure published content delivers a premium customer experience and does not include references to competitors, retailers, or negative product messaging.
Approve and publish content in the CMS, or reject submissions with clear, actionable feedback when standards are not met.
Collaborate closely with linking agents, technical writers, and QA specialists across global teams.
Identify content gaps, missing device coverage, and opportunities to improve content quality and completeness.
Stay informed about technology trends, consumer devices, IoT, and emerging topics relevant to content creation.
Independently manage a QA work queue, including backlog prioritization.

Bilingual or highly fluent in both Spanish and English (written and verbal).
Excellent writing, proofreading, and content review skills.
Strong attention to detail and analytical mindset.
Passion for technology, with the ability to quickly learn new devices, tools, and concepts.
Ability to work independently in a fully remote environment.
Strong communication skills to provide clear feedback and collaborate with distributed teams.

Content Production Specialist, Bilingual – Spanish, English, Device Technology

Key skills