AVP, Analytics – Data Governance

Role Overview

• Lead and develop a high-performing Data Governance team, setting clear goals, coaching performance, building capability (training, hiring, succession), and driving a culture of accountability, risk mindset, and operational rigor
• Own execution of PII Discovery operations and governance, including data source onboarding, scan monitoring, issue triage/remediation coordination, and overall platform health and stability
• Manage PII discovery policy and rules governance, including creation/maintenance of identifier rules, exception management, approvals, and documentation to ensure compliant and consistent application
• Establish and report PII discovery performance insights, defining and improving KPIs/KRIs and delivering actionable, executive-ready metrics and summaries aligned to business outcomes
• Support the Consumer Rights Program through controlled, audit-ready reporting, responding to data subject-related requests in partnership with Legal/Compliance/Operations and improving workflows for speed, accuracy, and traceability
• Provide governance oversight for the Outbound Data Share program, ensuring requests are reviewed, approved, documented, renewed, and compliant with policy, privacy laws, and contractual obligations
• Drive enterprise adoption through training, stewardship, stakeholder enablement, and Data Literacy oversight, providing execution support for Synchrony’s enterprise Data Literacy Program
• Ensure strong governance, risk, and control alignment, maintaining documentation and evidence for audits/regulatory inquiries and coordinating issue remediation across 1st/2nd/3rd line stakeholders

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field and minimum 6+ years of relevant Data Management experience
• Minimum 4+ years of experience with Data Management / Data Governance practices in banking or financial services
• Minimum 2+ years of people leadership experience, including performance management, coaching, and team delivery oversight (direct and/or matrix leadership considered)
• Knowledge of Data Privacy laws and regulations (CPRA, GDPR)
• Broad understanding of banking, credit card, payments, collections, marketing, risk, and regulatory & compliance
• Familiarity with Python, SQL, SAS, Tableau, Power BI, and modern data warehousing technologies such as Snowflake, Redshift, or BigQuery
• Experience using data governance and reporting tools such as: Microsoft Office 365, AWS or Big ID
• Proficient in analyzing, correlating data, and reporting insights; ability to summarize and present business-pertinent facts for senior audiences
• Intermediate to advanced MS Office Suite skills (PowerPoint, Excel, Visio)
• Strong relationship management and influencing skills to build enduring alliances across matrix organizations
• Demonstrated ability to manage multiple deliverables concurrently in aggressive timeframes; ability to cope under time pressure
• Experience partnering with diverse teams composed of staff and consultants across multiple locations and time zones
• Demonstrated ability to drive operational maturity through process standardization, automation, documentation, and control enhancements

Tech Stack

• Amazon Redshift
• AWS
• BigQuery
• Python
• SQL
• Tableau

Benefits

• best-in-class employee benefits and programs that cater to work-life integration and overall well-being
• career advancement and upskilling opportunities
• Enhanced Flexibility offered in Synchrony India