Area Manager

Role Overview

• Responsible and accountable for the day-to-day base operations which includes ensuring all bases are in service, operating safely and providing positive customer experience
• Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission.
• Communicates regularly with base staff to reinforce efficient base operations, job responsibilities and performance expectations
• Drive Key Performance Indicators (KPIs) to maximize profit contribution
• Accountable for the management and control of the P&L across assigned bases including expense and payroll controls.
• Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime
• Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures; and maintain a high degree of customer satisfaction
• Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.
• Regularly evaluates and manages employee relations issues, addressing low performing teammates, including termination.
• Effectively coaches and models appropriate leadership behaviors
• Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance and clinical related activities and expenses.
• Works with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out of service events
• Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans
• Maintain and monitors business, medical and all other licenses required to do business.
• Accountable for compliance of discipline specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion
• Coordinate base startups, moves and closures with regional leadership.

Requirements

• 2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
• Bachelor’s degree from four-year college or university preferred
• Strong leadership background
• Strong interpersonal skills and a high degree of collaboration at all levels.
• Demonstrates high critical thinking, reasoning skills and problem-solving skills
• Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines
• Excellent communication and presentation skills, both written and verbal
• Ability to manage revenue and budgets
• Ability to prepare written reports.
• Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook.

Benefits

• For more information on our industry-leading benefits, please visit our benefits page here.