Key skills
AgileLeadershipRisk ManagementOKRsDecision MakingCollaboration
About this role
Role Overview
- Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members
- Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs
- Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives
- Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team's backlog of work
- Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs
- Anticipates and solves complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive Bank product success
- Delivers against Bank agile team level OKRs
- Acts as 'voice of the end-user'
- Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace
- Owns Bank agile team backlog (grooming, prioritization, and refinement)
- Responsible for maintaining a groomed backlog of user stories; works with the Agile Bank agile team to estimate story size and complexity
- Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues
- Begins to take a strategic view and think proactively about the right way to meet objectives
- Acts in service of the Bank agile team's needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions
- Looks for opportunities for continuous Bank agile team and process improvement
- Makes recommendations to leadership
- May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor's degree: OR 4 years of related experience may be substituted in lieu of degree
- 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)
- Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
- Advanced knowledge and demonstrated use of Process Engineering methodologies
- Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
- Communicates difficult concepts and negotiates with others to adopt a different point of view.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning
- continuing education