Manages highly responsive day-to-day direct client contact by responding to client requests or initiating contacts that result in excellent execution and delivery of the ConnectiveRx solutions.
Develops effective client-facing communications that include marketing and sales representations and account status updates.
Completes Requests for Proposals and Statements of Work with guidance from the Business Development executive.
Gathers information for a wide range of internal resources, ensuring completion and review by the appropriate approvers/decisionmakers.
Provides input into the annual renewal process.
Coordinate program setup with various internal teams and clients.
Will also monitor and report on program performance.
Develop and share account activity/status updates, reporting, and invoicing.

Bachelor’s Degree or equivalent experience.
3-5 years in account management with client relationship management responsibility or related sales experience in life sciences or related healthcare service provider industry.
Strong knowledge of and ability to complete Request for Proposals (RFP).
Strong knowledge of contracting processes and ability to route Statement of Work (SOW), Purchase Orders (POs), Insertion Orders (IOs), etc.
Broad knowledge of target marketing, preferably in the healthcare related fields of affordability products, services and client brand strategy.
Working knowledge of Med Legal Review (MLR) process.
Excellent verbal and written communication skills.
Intermediate to expert level of Proficiency in Microsoft Office applications, specifically Excel, PowerPoint, Outlook, and Teams.
Excellent organizational and time management skills.
Proactive, results-driven, and self-motivated.
Able to effectively prioritize deliverables across time zones and multiple geographies and manage time, ensuring the critical items are resolved.

Manager, Program Management

Key skills