Therapy Development Specialist, Pelvic Health

Role Overview

• Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts
• Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success
• Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies
• Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution
• Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges
• Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption
• Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch
• Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts
• Develop and execute therapy development plans for each target account to support sustained adoption
• Build and maintain strong relationships with HCP and staff at supported sites
• Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products
• Provide on-site technical support during initial procedures to ensure the proper use
• Assist physicians and clinical staff with technical guidance and troubleshooting during procedures
• Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office
• Stay up to date on latest clinical publications
• Attend at least 1 physician training – potentially supports cadaver portion of that training
• In accordance with applicable Medtronic policies and procedures, share new support materials (e.g. case publications, case libraries, etc.) with HCPs
• Share insights and best practices with internal teams
• Stay updated on the latest advancements in relevant technology and surgical techniques
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge
• Contribute to the continuous improvement of training programs and technical support processes

Requirements

• High School Diploma (or equivalent) AND 8+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• OR Associate’s Degree AND 6+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• OR Bachelor’s Degree AND 4+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• Advanced degree or certification in a relevant field
• Experience with product launch and market introduction of medical devices
• Proven track record of successful physician training and/or case coverage
• Strong understanding of surgical procedures and medical device technology
• Confidence to provide physician constructive feedback to improve performance
• Excellent communication and presentation skills
• Ability to work independently and collaborate with cross-functional partners to assess and address barriers to full adoption
• Ability to manage change in a way that reduces the concern experienced by others

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)