Define Product Vision & Strategy
Establish and communicate the roadmap for UPS.com shipping and payment platforms.
Align product initiatives with business objectives and customer needs.
Architect and oversee development of mission-critical, internet-facing applications.
Ensure compliance with security, scalability, and performance standards.
Inspire and manage cross-functional product and engineering teams.
Collaborate with senior stakeholders to prioritize features and deliver value.
Monitor KPIs, ensure agile delivery, and maintain high-quality standards.
Resolve technical challenges and guide teams toward innovative solutions.

Strong background in front-end technologies (React, Angular, Microservices, .NET, Java, etc.)
Experience with secure, high-availability architectures and payment systems.
Proven success managing large-scale digital products.
Ability to balance technical feasibility with business priorities.
Exceptional team leadership and stakeholder management skills.
Advanced degree in Technology, Business, or related field preferred.
Leading enterprise-scale platforms with millions of users is preferred.
Expertise in Agile and DevOps practices.
Familiarity with PCI compliance and fraud prevention.

Director, Digital Systems Product – Engineering

Key skills