The Solutions & Platforms Manager is a hands-on builder responsible for designing, piloting, and scaling technology-powered tools that support Disney Experiences (DX) Communications.
This role focuses on execution—developing prompts, prototypes, and automations; running pilots; and transitioning approved concepts into reliable, production-ready solutions that meet DX standards for brand integrity, security, and scalability.
This role partners closely with the Strategy & Use Cases Product Owner to operationalize prioritized new technology initiatives.
Build and iterate new technology prompts, prototypes, automations, and early-stage tools that support DX Communications & Public Affairs workflows.
Execute new technology pilots from concept through adoption decision, including testing, validation, and readiness assessments.
Partner with relevant internal teams to transition approved pilots into scalable, production-ready solutions.
Develop reusable frameworks for content generation, insights extraction, issue monitoring, and workflow optimization.
Monitor solution performance, reliability, and adoption; implement continuous improvements.
Ensure experimental tools align with DX brand standards, accuracy requirements, and responsible-use guidelines.
Translate defined business requirements into technical solutions and explain tech capabilities to non-technical users.
Create documentation, playbooks, and enablement materials to support adoption across DX Communications teams.

Minimum 3-5 years of experience in new technology solutions development, automation, digital platforms, or technology innovation roles
Hands-on experience building prompts, prototypes, or workflow automations using modern technology tools
Experience supporting pilots or proofs of concept through evaluation and scale decisions
Working knowledge of solution lifecycle considerations, including monitoring, reliability, and scalability
Strong collaboration skills in a matrixed, cross-functional environment
Excellent problem-solving and communication skills
Bachelor’s degree in Information Systems, Communications, Business, Digital Media, Technology Management, or a related field, or equivalent professional experience

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Solutions & Platforms Manager – IA, Project Hire

Key skills