Solutions Engineer

Role Overview

• To build and develop the regional markets and establish new installed base & aftermarket strategies for FLS products, specifically Pumps, Cyclones, Valves, Hose & Rubber with a view to increase market share in traditional markets.
• Identify and grow new market opportunities and significantly grow the revenue base for the FLS product offerings.
• Continuously improve operational efficiency, and the technical competence of the local team.
• Contribute strongly to the overall company results, culture and development.
• Lead the sales process for FLS Products, Pumps, Cyclone, Valves, product proposals.
• Establish and maintain key customer relationships, primary selections, technical sales, establishing pricing strategies, negotiating proposals and securing orders for FLSmidth.
• Lead the site conversions for FLS products on competitor installed base, propose technical solutions to improve cyclone performance and reduce total cost of ownership for customers.
• Establish strategies to protect the installed base of FLSmidth and ensure the customers are supported technically and operationally within the broader FLS products & Site Sales support networks.
• Manage multiple conflicting engagements & prioritize/manage/drive outcomes of cross-regional teams to deliver on customer committed deliverables.
• Be responsible for new business development by prospecting for potential new clients and turning this into increased business.
• Accountability for the FLS Products budget in Kalgoorlie with preparation of budgets & forecasts & other ad hoc reporting as required and support the team to achieve the results.
• Strive for continuous improvements in our ‘Safety First' and Quality-focused culture.
• Grow and develop, engage and motivate a large and diverse team (sales and product support teams) to continually increase customer satisfaction.
• Ensure product design is maintained to Australian safety standards, and the quality of the product is consistently premium and never compromised, whilst ensuring a focus on ‘Safety First’ and Quality at all times.
• Be responsible for Business Development Planning and attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

Requirements

• Bachelor's degree in relevant discipline Engineering or Metallurgy or significant field service technical solutions selling experience preferred.
• Must possess Australian work rights as sponsorship is not available for this position.
• At least 10 years specific FLS or competitor products (pumps, cyclones, valves) covering technical capital proposals & field troubleshooting experience within the mineral processing industry in Australia.
• An expert level of understanding of FLS PCV or competitor products solutions will be highly regarded.
• Existing strong network of key stakeholders within mineral processing industry.
• Demonstrated ability to develop strong relationships and credibility both internally and with external clients with strong customer service skills & technical solutions.
• Demonstrated business acumen to develop realistic business plans with stretch targets and the clear plan to reach those targets.
• Prior experience in restructuring workshop & providing customers with quality products & services at competitive prices and shorter lead times.
• Highly developed negotiation skills and demonstrated experience in conducting successful negotiations as a company representative.
• Highly developed sales skills with the ability to close deals and also willingness to support local sales team.
• Ability to work in a team or individually on multiple concurrent projects.
• Computer experience using standard MS Office suite of programs is required.
• Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.

Benefits

• Competitive remuneration package.
• Work from home options available.
• Flexible start and finish times.
• Job security in a volatile market – FLSmidth has 140 years of successful operation within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximise your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Involvement with community and charity initiatives.