Implementing cloud solutions across Humana’s IT infrastructure, including integration, maintenance, and support.
Analyzing complex issues and determining the best technical approach for project components, often with considerable independence.
Collaborating with stakeholders to evaluate and enhance cloud systems, ensuring optimal performance and scalability.
Leading rollouts of cloud management platforms and driving continuous improvement through performance evaluations and enhancements.

Bachelor's Degree in Computer Science or related field or equivalent and relevant experience in lieu of degree requirement
5+ years' experience designing, developing, and testing of software applications and/or infrastructure
5+ years' experience with Genesys IVR development.

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

Senior Cloud Solutions Engineer – Genesys IVR

Key skills