Sales Manager, Partnerships

Role Overview

• Manage the day-to-day performance and execution of Account Managers and ISO Success Managers across OnDeck Products.
• Drive accountability to monthly sales targets, quotas, pipeline goals, and key performance metrics.
• Support team members with pipeline management, partner follow-up, policy questions, process guidance, and production needs.
• Monitor daily, weekly, and monthly funnel metrics at both the team member and ISO partner level to identify trends, risks, and growth opportunities.
• Lead team huddles, participate in sales meetings, and provide updates in leadership meetings as needed.
• Coach team members through regular feedback, performance check-ins, development conversations, and employee assessments.
• Partner with Business Development to support partner strategy, strengthen ISO relationships, and maximize activity across key accounts.
• Own and manage escalations to Operations, Underwriting, Fraud, and other internal teams to remove blockers and improve partner/customer experience.
• Roll out key product, process, policy, and HR-related updates to the team, ensuring clear communication and adoption.
• Optimize partner coverage and book management across Account Managers and ISO Success Managers.
• Maintain a strong sales culture built on accountability, urgency, teamwork, commitment, and partner success.
• Identify process gaps, partner friction points, and business opportunities that can support continued ISO channel growth.
• Serve as a subject matter expert on ISO partner management, relationship building, compliance expectations, and sales process execution.

Requirements

• Bachelor’s degree required.
• 4+ years of experience in sales, account management, partner management, business development, or a related revenue-focused role.
• Experience in SMB lending, financial services, or the ISO landscape is strongly preferred.
• Proven track record of driving sales performance, managing partner relationships, and exceeding revenue or production targets.
• Expert understanding of consultative sales, pipeline management, and retention strategies, with the ability to work cross-functionally with leadership stakeholders.
• Exceptional communication, business acumen, and the ability to operate with urgency in a fast-paced environment.
• Proven ability to motivate and influence a team; previous people management experience is preferred. but not required.
• Strong organizational, communication, and presentation skills.
• Proficiency in pipeline management and CRM/reporting tools (Salesforce, Excel, Tableau, or MicroStrategy).

Tech Stack

• Tableau

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!