Social Media Specialist – Italian, Spanish

Role Overview

• Join a team of community management specialists as the voice of our clients’ brand
• Engage with consumers on behalf of the brand across social channels
• Manage responses to questions, concerns, and general brand love
• Be knowledgeable about social platforms capabilities and offerings
• Revise engagement tactics and recommendations to clients
• Create and deliver social media performance reports

Requirements

• Native level/fluent Italian and Spanish
• Strong English written and verbal skills
• Passionate and curious about social media
• Excellent written and verbal communication skills
• Conscientious about attention to detail with the ability to multitask
• Strong collaborator and team player
• Proactive problem solver
• Commitment to excellence
• Proven experience in online customer support

Benefits

• 25 days annual leave
• Private healthcare
• Pension scheme
• Flexible working hours
• Professional development opportunities